Privacy Policy

Last updated: January 1, 2026

Practly ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform at practly.app.

1. Information We Collect

We collect the following types of information:

2. How We Use Your Information

We use your information to:

3. AI Features and Your Data

For Pro plan subscribers, client intake responses and session notes are sent to the Anthropic Claude API to generate pre-session briefs. This data is transmitted securely and is not used to train AI models. We only send the minimum data required to generate the brief.

4. Data Sharing

We do not sell your personal data. We share data only with trusted service providers necessary to operate Practly:

All providers are contractually required to protect your data and may only use it to provide their services to us.

5. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS), secure password storage, and access controls. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or financial compliance purposes.

7. Your Rights

You have the right to:

To exercise any of these rights, contact us at hello@practly.app.

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We do not use advertising or tracking cookies. You may disable cookies in your browser settings, though some platform features may not work correctly.

9. Children's Privacy

Practly is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of Practly after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at hello@practly.app.