Refund Policy

Last updated: January 1, 2026

Our commitment: We want you to love Practly. If you're not satisfied, we'll work with you to make it right.

1. Free Trial

All paid plans include a 14-day free trial. No credit card is required to start. You will only be charged if you choose to continue after the trial period ends.

2. Subscription Refunds

We offer refunds under the following conditions:

Within 7 days of first payment: Full refund, no questions asked
Between 7–30 days of first payment: Refund considered on a case-by-case basis
After 30 days: No refunds are issued, but you may cancel to stop future charges

3. Annual Plan Refunds

For annual subscriptions, a full refund is available within 14 days of payment. After 14 days, we will issue a prorated refund for the unused months remaining on your subscription.

4. How to Request a Refund

To request a refund, email us at hello@practly.app with:

Your account email address
The reason for your refund request
Your payment date

We will respond within 2 business days and process approved refunds within 5–10 business days.

5. Cancellations

You may cancel your subscription at any time through your account settings. Cancellation stops future charges. You will retain access to your paid plan until the end of the current billing period.

Cancellation does not automatically trigger a refund. Please request a refund separately if applicable.

6. Exceptions

Refunds will not be issued in the following circumstances:

Violation of our Terms of Service
Accounts suspended for abuse or fraud
Requests made after the eligible refund window has closed

7. Contact

For refund requests or questions, contact us at hello@practly.app. We're here to help.